When am I charged?+
You pay £0 when the trial begins. Your first payment is taken after the full 14-day trial, on the exact date shown during checkout.
Why do you need my card?+
Your card lets the selected subscription start automatically after the trial. It is not charged when you start the trial.
Can I cancel during the trial?+
Yes. Cancel before the trial ends and the first payment will not be taken. You keep access until the trial end date unless Stripe confirms an immediate cancellation.
Can I take a second free trial?+
No. The 14-day trial is available once per Oxyria account and Stripe customer.
What happens with an older lease?+
If a lease began four months ago and has eight months left, previous rent periods stay Unconfirmed until you record or import what actually happened. Oxyria and Guardian never assume those past periods were missed.
Which currencies can I record?+
Your subscription is priced in GBP, while each property and tenancy can retain the currency used in its own documents and rent records.
Can I install Oxyria on my phone?+
Yes. Oxyria can be added to the Home Screen on iPhone or Android. After installation, you can enable Guardian push notifications.
What happens to my data if I cancel?+
You can manage your subscription from Oxyria. Your account data remains protected according to the Oxyria privacy and data policies.